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Description
• How the housing finance failed in USA and what lessons are to be learnt
by Indian Banks are well explained
• RBI's guidelines on Credit Card Operations Reserve Bank of India had
undertaken a study on the credit card operations of banks, based on the
complaints received by card holder as well by the offices of the
banking ombudsmen.
• Customer Service: How can Reserve Bank of India Help? Reserve Bank
of India's customer outreach policy is aimed at informing the public,
so that they know what to expect, what choices they have and what rights
and obligations they have.
• How borrower cheats the Bank and the precautions to be taken by
banks are explained at length.
• Confidentiality of Customer, Secrecy of Customers account's, Disclosure
of information procedures for disclosure under Law. The Banker's Books
Evidence Act, 1891 explaned at length.
• Entries in passbooks / Statement of accounts
• Procedural aspects of extending various types of loans such as
Housing, Gold, Cash Credit, Hypothecation, Loans against Share Bills/ Cheques
discounting various types of Forex business
• Advise to the bank officers about internal control to avoid frauds at their branch.
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Contents
Chapter 1. Evolution of Banking in India
Chapter 2. Banking Business
Chapter 3. Deposit Account
Chapter 4. Bank Credit
Chapter 5. Financing Domestic Trade
Chapter 6. Financing Foreign Trade
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