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............................................................................................................................Description This book is intended to be an introduction to the Indian banking and touches on almost very aspect, from the Indian financial system to contemporary issues and developments in the industry. It also covers emerging technology and expanded banking powers and markets.The topics included in this book are: the evolution of banking; the deposit function; the lending function; fund management and bank investments; specialised products and services; electronic financial services; and a summary of RBI regulations.............................................................................................................................ContentsModule A – Indian Financial System1. Indian Financial System - An Overview2. Banking Regulation3. Retail Banking, Wholesale and International Banking, ADR, GDR and Participatory Notes4. Role and Functions of Capital Market, Securities and Exchange Board of India (SEBI)5. Role and Functions of Mutual Funds6. Role and Functions of Insurance Companies, Bancassurance and Insurance Regulatory and Development Authority (IRDA)7. Factoring, Forfaiting Services and Off-Balance Items8. Risk Management and BASEL II - An Overview9. Alliances/Mergers/Consolidation10. Credit Information Bureau (India) Limited (CIBIL), Fair Practices Code for Debt Collection and Banking Codes and Standards Board of India11. Recent Developments in the Indian Financial SystemModule B – Functions of Banks12. Banker-Customer Relationship13. Banker's Special Relationship14. Payment and Collection of Cheques and Other Negotiable Instruments15. Opening of Accounts of Various Types of Customers16. Ancillary Services17. Principles of Lending, Working Capital Assessment and Credit Monitoring18. Priority Sector Advances19. Agricultural Finance20. Micro, Small & Medium Enterprises in India21. Government Sponsored Schemes22. Self-Help Groups23. Credit Cards, Home Loans, Personal Loans, Consumer Loans24. Documentation25. Different Modes of Charging Securities26. Types of Collaterals and their Characteristics27. Non-Performing Assets28. Financial InclusionModule C – Banking Technology29. Essentials of Bank Computerisation30. Payment Systems and Electronic Banking31. Data Communication Network and EFT Systems32. Role of Technology Upgradation and its Impact on Banks33. Security ConsiderationsModule D - Support Services - Marketing of Banking Services/Products34. Marketing - An Introduction35. Consumer Behaviour and Product36. Pricing37. Distribution38. Channel Management39. Promotion40. Role of Direct Selling Agent/Direct Marketing Agent in a Bank41. Marketing Information Systems - A Longitudinal AnalysisAbbreviations GlossaryBanking TermsMarketing TermsInformation Technology Bibliography............................................................................................................................Author DetailsIndian Institute of Banking & Finance (formerly The Indian Institute of Bankers) was established in 1928. With membership of over 750 institutional members and over 2.5 lac individual members, it is the largest institute of its kind in the world and is working with a mission 'to develop professionally qualified and competent bankers and finance professionals primarily through a process of education, training, examination, consultancy/counseling and continuing professional development programs'. The institute has almost all the banks and financial institutions - public sector, private sector, foreign, cooperative and regional rural banks - as members in addition to IT/BPO companies and individuals working in the banking and finance industry. The Institute offers a number of professional courses in banking and finance and is managed by a Governing Council consisting of Chairmen/CEOs of different banks and eminent academicians. The institute has collaborations with reputed international bodies like Canadian Institute of Bankers; Securities Institute, Australia; World Bank Institute, Washington; American Bankers' Association and The Asian Banker, Singapore and llMs/XLRI, India, for offering courses and CPD programs to finance professionals.............................................................................................................................