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.........................................................................................................................Book DescriptionThis book contains exhaustive annexure pertaining to Banking/FinancialBusiness operations for easy reference, the book has been divided in 16Chapters containing a brief summary of each chapter along with adetailed subject index and table of cases to facilitate using this bookby busy Senior Executive who may not have adequate time to go throughthe entire book.This book is divided in two parts:Part I deals with tracking out the historical development of ConsumerMovement in India and Abroad (Chaper I) Growth and Development ofBanking Sector (Chapter II), the Judicial Trend on Consumer ProtectionAct 1986 (Chapter III), and the Scheme of Consumer Protection Act 1986(Chapter IV)The book is expected to prove a day to day working tool to Banks(Branch, Regional, Zonal and Head Offices) including Foreign,Co-operative and Regional Rural Banks, Development FinancialInstitutions including State Financial Institutions. RBI, NABARD andIBA (Head Offices and Regional Offences), All Banking and FinancialService availer i.e., Corporate borrowers and large Bank DepositHolders, Banking Ombudsman created by RBI under Banking OmbudsmanSchemes, Consumer Forums (District Forums, National and StateCommissions) including President and members of such Forums, Advocates,Universities, Academic and Research Institutions imparting educationand training pertaining to Banking and Financial Services..........................................................................................................................ContentsPart I – Theoretical and Technical Frame WorkChapter 1. Consumer Movement in India and AbroadChapter 2. Growth and Development of Banking SectorPart II – Banker – Borrower – Legal RelationshipChapter 3. Judicial Trend on Consumer Protection Act, 1986Chapter 4. Scheme of Consumer Protection Act, 1986Part III – Deficiency in Banking Service : Contribution Made by Consumer Forums: case Law ReviewChapter 5. Jurisdictional Aspects – Case Law ReviewChapter 6. Bank Account Related Case LawsChapter 7. Bank Deposit Related Case LawsChapter 8. Bank Consumer and Consumer Dispute Related Case LawsChapter 9. Cheque Related Case LawsChapter 10. Demand/Bank Draft Related Case LawsChapter 11. Bank Locker Related case LawsChapter 12. Banker’s General Lien Related Case LawsChapter 13. Bank Loan Related Case LawsChapter 14. Bank Guarantee Related Case LawsChapter 15. Insurance Related Case LawsChapter 16. Limitation Related Case LawsAppendix 1. The Consumer Protection ActAppendix 2.1 The Consumer Protection Rules, 1987Appendix 2.2 Extract of State RulesAppendix 3.1 Delhi Consumer Protection Rules, 1987Appendix 3.2 Haryana Consumer Protection Rules, 1988Appendix 3.3 Karnataka Consumer Protection Rules, 1988Appendix 3.4 Maharashtra Consumer Protection Rules, 2000Appendix 3.5 Punjab Consumer Protection Rules, 1987Appendix 3.6 Rajasthan Consumer Protection Rules, 1987Appendix 3.7 Tamil Nadu Consumer Protection Rules, 1988Appendix 3.8 Uttar Pradesh Consumer Protection Rules, 1987Appendix 4.1 The Banking Companies (Nomination) Rules, 1985Appendix 4.2 The Co-operative Banks (Nomination) Rules, 1985Appendix 5.1 The Debt Recovery Tribunal (Procedure) Rules, 1993Appendix 5.2 Debt Recovery Appellate Tribunal (Procedure) Rules, 1994Appendix 6.1 The Consumer Welfare Fund Rules, 1992Appendix 7.1 The Prevention of Money-Laundering (The Manner of Forwarding a Copy of the Order or Provisional Attachment of Property alongwith the material, and copy of the Reasons alongwith the Material in Respect of Survey, to the Adjudicating authority and its period of Retention) Rules, 2005Appendix 7.2 The Prevention of Money-Laundering (Receipt and Management of Confiscation Properties) Rules, 2005Appendix 7.3 The Prevention of Money Laundering (Maintenance of Record of the Nature and Value of Transactions, the Procedure and manner of maintaining and Time for Furnishing information and Verification and Maintenance of Recordsof the Identity of the Clients of the Banking Companies, Financial Institutions and Intermediaries) Rules, 2005Appendix 7.4 The Prevention of Money-Laundering (Forms, Search and Seizure and the Manner of Forwarding the Reasons and Material to the Adjudicating| Authority, Impounding and Custody or Records and the Period of Retention) Rules, 2005Appendix 7.5 The Prevention of Money-Laundering (the Forms and theManner of Forwarding a Copy of Order of arrest of a person Alongwiththe Material to the Adjudicating authority and its period of Retention)Rules, 2005.Appendix 7.6 The Prevention of Money-Laundering (The Manner ofForwarding a Copy of the Order of Retention of Seized PropertyAlongwith the Material to the Adjudicating Authority and the Period ofits Retention) Rules, 2005Appendix 7.7 The Prevention of Money-Laundering (Manner of Receiving the Records Authenticated Outside India) Rules, 2005Appendix 7.8 The Prevention of Money-Laundering (Appeal) Rules, 2005Appendix 8.1 Important Circulars Issued by RBI on Know your Customer (KYC) GuidelinesAppendix 8.2 Customer InformationAppendix 8.3 Know your Customer (KYC) Guidelines Guidelines on “Know your Customer” Norms and Anti-Money Laundering MeasuresAppendix 8.4 Appendix 9.1 A Summary of Recommendations of M.N. Goiporia Committee on Customer Service Appointed by Reserve Bank of IndiaAppendix 10.1 The Banking Ombudsman Scheme, 2006Appendix 10.2 Banking Ombudsman Scheme, 2002Appendix 10.3 MiscellaneousAppendix 11.1 Un Guidelines for Consumer ProtectionAppendix 11.2 Uniform Customs and Practice for Documentary CreditsAppendix 11.3 Uniform Rules for CollectionsAppendix 12.1 A Reference Guide for Investors on their Rights and ResponsibilitiesAppendix 13.1 The Banking Codes and Standards Board of IndiaAppendix 14.1 Seat of District Forums and State CommissionsAppendix 15.1 Comparative Positions of Deposit Accounts : Guidelines to be observedAppendix 16.1 Dishonour of Cheques – Procedure thereofAppendix 16.2 Master Circular on Credit Card operationsAppendix 16.3 Branch Level Customer Service CommitteePart IV. Digest of Latest Case-Laws ReportedIndex.........................................................................................................................Author DetailsProf. K. Elumalai, Born on 2nd March, 1958. completed Graduation (1974 – 77) Post Graduation (1977-79) & Master of Philosophy (1979-80) in Economics from Madras University Pressured (1984-87) and LLM (1987-90) successfully from Delhi University. Completed Ph.D in Law on the subject Consumer Protection Law and deficiency in Banking Services in November, 2001.Started Carrier with Government of Tamil Nadu in the Department of Statistics (1980-81). Moved to PSG. College of Arts & Science Coimbatore Tamil Nadu to teach UG and PG students in the Department of Economics (1981-82). Due to selection by BSRB New Delhi, left teaching assignment and Joined Punjab National Bank (H.O.) as an Economic officer in August 1982 and continued there for a decade (August 1992). Again on selection as professor Law and Corporative Administration, left PNB, in August 1992, and joined the Vaikunth Mehta National Institute of Co-operative Management Pune, which is national premier Institute engaged in imparting Teaching & Training and undertaking Research and Consultancy activities..........................................................................................................................